Shipping Policy

Where we ship

We ship to all serviceable pin codes across India. International shipping is not available at this time.

Shipping charges

Orders over ₹999 ship free. Orders below ₹999 attract a flat shipping fee of ₹59. The fee is calculated and shown at checkout before payment.

Delivery time

Orders are processed within 1–2 business days of payment confirmation. Standard delivery takes 3–5 business days after dispatch, depending on your location. Metro cities are typically at the shorter end of this range.

You will receive a tracking link by SMS and email once your order is dispatched.

Cash on delivery (COD)

COD is available on orders up to ₹5,000. Please keep the exact amount ready at delivery. COD orders are not eligible for cancellation after dispatch.

Damaged in transit

If your order arrives damaged, photograph the packaging and the item before opening further and email us at hello@kesalifestyle.com within 48 hours of delivery. We will arrange a free replacement.